Cannot Save files

[Webmam]

Just the product I've been looking for... so really hope I can get the Lite to work so I can purchase the Pro.

The manual installation appears ok. I can see all the folders / files etc. But once I open a sample file to edit I can't see the images or save the file. It returns an internal server error.

I have checked the path using

Code:

<?php echo "This file is located at: ". dirname(__FILE__); ?>

And Safe Mode is off on my server.

What I have noticed is that the path to the current file I'm editing has a comd inserted after the com. Don't know if thats correct?

Appreciate any help.

[admin]

This might be a configuration error.  Can you check that the "Starting URL" for the User Profile is correct?

- Log into snippetmaster as an admin user.
- Click the "admin" link.
- Choose the "Users" tab.
- Choose the 'modify" link for the user.
- Verify the Starting Path and Starting URl are correct

Let me know. 

[Webmam]

I've checked all that. It appears correct.

I'll send you the details by email for you to take a look.

Thanks

[admin]

Sounds good.  Let me know.  (henri@ www.snippetmaster.com)

[Webmam]

Just to let everyone know, the problem is with my web server provider. They bypassed their security restrictions by addiing this file.

Code:

<IfModule mod_security.c>
SecFilterRemove XXXXXX
SecFilterRemove XXXXXX
SecFilterRemove XXXXXX
</IfModule>

Which fixed the file "save problem"

I still have a problem with displaying of images in the wysiwyg editor. For some reason a "d" appears after the .com of my path. Yet another web server config problem. Which I'm still waiting for them to sort out.

Today I loaded and installed snippetmaster onto another clients webserver (different provider). No problems. Think I'll be taking Henri's advice and changings providers.

Thanks Henri for your time and patience.

[admin]

Hi Webmam,

I hope your hosting provider is able to fix the problem for you... but just in case they don't, then I can recommend my own company as an alternative provider.  Since I'm the owner, I am happy to give a special offer to anyone from these forums here:

http://www.etwebhosting.com/specials/snippetmaster.html

We're not a budget/cheap hosting provider, and our "specialty" is hosting of web designers who want a highly reliable place for their client's websites.  Please feel free to register for a helpesk account and submit a few test tickets to get an idea of our support and service at any time: http://helpdesk.etwebhosting.com

Cheers!