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Topic: Issue installing on Windows server (Read 3342 times) |
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storybook
Posts: 6
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Hi,
I posted previously within this forum (Pre-purchase question - Rebrandable version). As recommended I uploaded the autoinstaller to our Windows server (.php 4 installed, also have access to .php 5 if necessary). After running the auto installer this message came up:
Warning: main(C:\Domains\domainname.com/includes/licensing/XMLRPC.class.php) [function.main]: failed to open stream: No such file or directory in C:\Domains\domainname.com\wwwroot\wc\includes\vars.inc.php on line 0
Fatal error: main() [function.require]: Failed opening required 'C:\Domains\domainname.com/includes/licensing/XMLRPC.class.php' (include_path='.;c:\php4\pear') in C:\Domains\domainname.com\wwwroot\wc\includes\vars.inc.php on line 0
"domainname.com" in the above replaces the actual domain name.
I would greatly appreciate any assistance.
Thank you!
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storybook
Posts: 6
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Apologies for posting on the incorrect forum. I have posted to Installation Issues.
Thanks.
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admin
Forum Administrator
Posts: 2992
SnippetMaster Author
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Hello,
Hmmm.. I've seen this happen on a few windows servers recently, so I'm thinking it might be a result of some microsoft patch or something.
I hope to have it fixed by the next release, but at the moment there is no fix. (If it still doesn't work after the next version, please be sure and let me know asap.)
You can signup for notification of the next release here: http://www.snippetmaster.com/news
Cheers!
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storybook
Posts: 6
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Thank you for your reply. What a shame, I will have to look elsewhere for my 50+ clients.
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admin
Forum Administrator
Posts: 2992
SnippetMaster Author
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Sorry about that. I'm working as quickly as possible to get this problem fixed.. but it's slow going as I don't see what has changed on the windows platform and causing the problem. It'll get fixed eventually, though.  |
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mee
Posts: 1
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I'm having the same issue. After spending a day troubleshooting everything I could I was thinking it was a Zend or IonCube issue (tried both). Eventually enabled error reporting in the browser and found the exact same message.
IIS 6, Windows Server 2003, PHP 5.2.
Tested all the files in snippetmaster\includes\diag. Zend and IonCube are both installed and working.
Hope you get it fixed. I was trying to evaluate to possibly purchase for our organization.
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paulsam
Posts: 4
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I also have exactly the same issue. I am trying to install the trial version, in hopes of using the Pro version. You advise that trying first is the best approach. I know that support is not available with the trial version, but how can I evaluate if it won't install properly?
I have a remote server (Windows Server 2003) without FTP, but I have direct access to the Windows interface through Remote Desktop. I have tried manual installation, and get the above referenced message - it seems to be looking in the wrong location for the "includes/licensing/XMLRPC.class.php" file. I have even resorted to trying to install locally as a test, under my local installation of IIS. Same problem.
I am using ISAPI and Zend.
I ***REALLY*** want to use Snippetmaster!
Thanks.
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paulsam
Posts: 4
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OK - I redid the previous installation on the remote server. Now configured properly for ISAPI under IIS, with Zend. PHP is working OK, the db.inc.php file is empty and writable, the snippet-db directory is writable, but snippetmaster/index.php comes up with a blank HTML page. Looking at the source produces:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD>
<BODY></BODY></HTML>
If I go to snippetmaster/install/install1.php, I get this:
"The program seems to already be installed.
Please login to the program and use the admin interface to modify the program configuration.
Note: If you need to reinstall the program, just following these instructions:
1. Open your db.inc.php file and delete the contents.
2. Reload this page (click refresh in your browser) and the program will automatically detect that it needs to be reinstalled."
Obviously, clearing the contents of db.inc.php does nothing, as it's already blank.
Hmmmmmm.
A screen grab of the php info produced by
<? phpinfo(); ?>
can be seen at:
http://www.digitalspaceart.com/XFER/php_info.jpg (1.77mb).
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admin
Forum Administrator
Posts: 2992
SnippetMaster Author
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paulsam
Posts: 4
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Sorry, Henri -
There's no FTP connection, so I can't have you do the configuration. I'm configuring this server directly. I unzipped the snippet-master-zend archive directly onto the server, so binary transfer should not have been an issue.
There HAS been an issue with locations and paths to pertinent files/directories, since IIS is setup to use a folder that's NOT under inetpub/wwwroot as the default website.
Right now, I've messed up the IIS setup well enough that I'm not connecting to the server at all, so I'm going to have to get some help from other folks here in IT to get me straightened out.
Will report any progress.
Thanks.
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paulsam
Posts: 4
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OK, thanks Henri - problem solved.
The RIGHT way - I simply uninstalled Zend & PHP, and started over by installing Apache (2.2) and setting everything up under Apache instead of IIS.
Don't you just LOVE Microsoft.
Didn't have to touch my website folder (except for deleting extra copies of snipptmaster folders placed at different levels while attempting to get pathing straight).
Now I can empower my users & move forward!!
- Paul
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admin
Forum Administrator
Posts: 2992
SnippetMaster Author
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Excellent! Glad to hear it's working for you!
If you get stuck with anything, just let me know. |
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Bennies
Posts: 1
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Hi Henri,
I have just switched over to a new windows server and am getting the issue discribed in this post  , did you find a fix yet?
Warning: main(C:\Inetpub\vhosts\mydomain.co.uk/includes/licensing/XMLRPC.class.php) [function.main]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\mydomain.co.uk\httpdocs\snippetmaster\includes\vars.inc.php on line 0
Fatal error: main() [function.require]: Failed opening required 'C:\Inetpub\vhosts\mydomain.co.uk/includes/licensing/XMLRPC.class.php' (include_path='.;./includes;./pear') in C:\Inetpub\vhosts\mydomain.co.uk\httpdocs\snippetmaster\includes\vars.inc.php on line 0
I have direct access to the server with RDP and have installed the ioncube_loader_win_5.2.dll, this seems to be loading as it is reported in the phpinfo.php
This program makes use of the Zend Scripting Language Engine:
Zend Engine v2.2.0, Copyright (c) 1998-2006 Zend Technologies
with the ionCube PHP Loader v3.1.32, Copyright (c) 2002-2007, by ionCube Ltd.
James
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admin
Forum Administrator
Posts: 2992
SnippetMaster Author
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I think this might be a problem I will need to fix manually for you. Can you send me an email with a link to this forum thread and your Snippetmaster admin un/pw and FTP login information? I'll login and take care of this for you.
henri@ www.snippetmaster.com
Thanks!
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