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SnippetMaster Support Forums  |  General  |  General Discussion & Support  |  Topic: Form no longer visible « previous next »
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laurelwd

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[-] Form no longer visible
« on: July 21, 2007, 03:52:47 PM »

I am new to Snippetmaster (and not yet familiar with "snippets" and so on) and probably should have done some more reading before I made a change on one of our pages today...
I added a simple line of text to a form page, and after saving, the form no longer appears on the page. I tried removing the new text, but the form is still invisible. When I switch from WYSIWYG to "Textbox Editor", I see the form code, but since I've 'inherited' the job of managing our website, I dont know what it looked like before (should have copied and saved it first, I guess!). My question is...
can Snippetmaster restore the pervious version of the page (the one before I made changes)? I didn't know if it might be cached temporarily. Or if not, did I do something to the code that is making the form invisible? Perhaps a "snippet" tag is missing?
The page is http://www.laurelwoodmountaininn.com/pages/reservations.php
It should have a "reservation request form" but which obviously does not appear.

BTW I added the line of text between the following tags (which was the only change I made to the page):

</style>
new text was added here
</body>

Eric
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[-] Re: Form no longer visible
« Reply #1 on: July 21, 2007, 10:56:44 PM »

Hi Eric,

From what I can see, the page you are trying to edit is not using the "Snippet Tag" feature of Snippetmaster to specifically make only certain portions of the page editable.

So.. when you edited the page, you probably used the "Whole File" editing method.  (The entire file was loaded into the editor, instead of just the portion of the page you actually need to edit.)

As a result, the web page seems to have been messed up by the editor, because there was some incomptable code inside... 

To answer your questions:

1. No, at the moment SnippetMaster does not take any backups before modifying a file.  This is a feature I'm adding for the next version.  For now, you'll need to contact your web hosting provider and ask them to restore this file from a backup.

2. You should use the Snippet Tag feature (http://www.snippetmaster.com/documentation/snippet-tags.html) to specify certain portions of your page as editable.  This way, when you load the file in snippetmaster, ONLY the portion of the page you want to actually edit will be modified.. instead of the entire page, which in your case is a problem due to something in the page itself that conflicts with the editor.  (Could be an incorrectly coded HTML page or something..)

I hope this helps... once you get the file restored, let me know if you need a hand with setting up the Snippet Tag feature, and I'll do my best to assist.  Smile

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SnippetMaster Support Forums  |  General  |  General Discussion & Support  |  Topic: Form no longer visible « previous next »
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