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Topic: Autoinstaller not finding files (Read 34 times) |
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Kysmiley
Posts: 9
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While trying to use the Autoinstaller i get the message after putting in my username, passward, and hostname
I was unable to get a list of files or folders from your FTP server. When I tried to use the manual install i get this message fatal error unable to read 5778 bytes path/to/install2.php line 0 can anyone offer any ideas on this I want to make sure i can set it up and it does what I need before I buy it
Pat
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admin
Forum Administrator
Posts: 1430
SnippetMaster Author
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Hmmm.. strange error.
Can you send me:
1) a link to this thread.
2) Your ftp un/pw
And I'll take a look to see what might be the problem.
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Kysmiley
Posts: 9
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Information has been sent. I deleted everthing and tried a fresh clean manual install but now when i go to the snippetmaster dir I get a message saying "Access not allowed"
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admin
Forum Administrator
Posts: 1430
SnippetMaster Author
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I just replied to your email. 
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Kysmiley
Posts: 9
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Can I ask what email address you sent the reply to. I have not recieved anything yet.
Pat
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Kysmiley
Posts: 9
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Thanks, I read the previous message on manual upgrade where you indicated a problem with the autoinstaller not being able to get the server to understand the list command. I will attempt to do a fresh unzip and upload of the program and try the manual install again. Hopefully I can get past the Access not allowed message
Pat
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