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SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: Problems with SnippetMaster on Mac « previous next »
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Banana

Posts: 2


[-] Problems with SnippetMaster on Mac
« on: July 28, 2012, 02:17:08 PM »

Hi there,

I've recently discovered SnippetMaster & have been playing around with it - I think it's great & am all set to sign up for licences for a couple of sites I build, but I appear to have hit a bit of a snag...

I personally work on PC, but a client I have tried to install SnippetMaster for has a Mac, and has several problems with the WYSIWYG editor on it.

The two most important issues are:
1 - Inability to add links using the link button in the editor
2 - Inability to switch to HTML in the editor.

I've a Mac test machine here, and sadly the same issues occur here.
It doesn't seem to be a browser issue as the problem exists on Chrome, Firefox & Safari on a mac.
Yet testing from Chrome & Firefox on my PC the editor is perfectly fine.

Is there a resolution for this, or anything I've done wrong that's easily fixable?
Or is it simply that the editor doesn't work properly on Mac based browsers, and if that's the case - any fixes due in the near future?

Sadly, it's a bit of a deal breaker as the client is obviously not as familiar with page creation, and wants a simple editor to be able to update elements of their site. SnippetMaster would be absolutely perfect for that, were it not for this issue...

Many thanks in advance for any advice / help!
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[-] Re: Problems with SnippetMaster on Mac
« Reply #1 on: August 08, 2012, 12:57:36 PM »

Hello,

Sorry for my lack of reply sooner...  Sad

It should work ok on a mac using IE or firefox.  The other browsers... I'm not so sure about, since the current editor version has a few bugs with chrome and safari on mac.

I will be releasing a new version of snippetmaster soon that has a new editor, which works perfectly with all major browsers on the mac.  Smile

Thanks!
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Banana

Posts: 2


[-] Re: Problems with SnippetMaster on Mac
« Reply #2 on: September 13, 2012, 04:47:31 AM »

Thanks for the reply,

And sorry for the delay in my own reply....

I've managed to get it working on Firefox on a Mac, but would be very interested to hear about the latest version working across browsers.

Don't suppose there's any ETA at this time, is there?

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