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Topic: Blank page 2 during install (Read 246 times) |
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rhondab
Posts: 4
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Hi,
I get to http://www.bjm-medical.com/sm/install/install2.php using the autoinstaller and it is just a blank white page and won't go any farther.
sm/snippet-db folder is writeable.
Does anyone know what else might be wrong?
Thanks,
Rhonda
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admin
Forum Administrator
Posts: 2577
SnippetMaster Author
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rhondab
Posts: 4
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I tried filling out your request free install form and it kept telling me to put in my email address (and I already had it in there). Even taking it out and putting it back in wouldn't let the form submit.
I will try removing and uploading the autoinstaller.php file again.
Thanks,
Rhonda
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admin
Forum Administrator
Posts: 2577
SnippetMaster Author
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OK. If the submit form isn't working (strange!) then you can just send an email to "" with your ftp info and install folder, and I'll take a look.  |
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Tim
Posts: 4
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Hi,
I'm having an identical problem to this.
How was it resolved.
Thanks,
Tim
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admin
Forum Administrator
Posts: 2577
SnippetMaster Author
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Tim
Posts: 4
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Hi,
I did a manual install and it guided me successfully through installation. Could it be because of php "safe mode"?
Anyways it is up and running now. I will be upgrading to the Pro version!
Thanks!
Tim
PS- please cancel my requested for a free install.
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patski
Posts: 1
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I had this very same issue. php wasn't in safe mode. Posting my fix here to help others with the problem.
If you have ftp access, go to your snippetmaster installation directory and change the permissions on db.inc.php to rwx rwx rwx (777). Open the file and delete the contents and save it. You should now be able to refresh the blank install page and continue the installation.
I reset the permissions on the db.inc.php file afterwards.
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