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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: "requires the ionCube PHP Loader ioncube_loader_lin_4.4.so" error msg « previous next »
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Author Topic: "requires the ionCube PHP Loader ioncube_loader_lin_4.4.so" error msg  (Read 733 times)
scott_see

Posts: 3


WWW
[-] "requires the ionCube PHP Loader ioncube_loader_lin_4.4.so" error msg
« on: December 16, 2008, 10:44:43 AM »

SnippetMaster's been working great, and suddenly I'm getting

"Site error: the file /home/homeatla/public_html/admin/index.php requires the ionCube PHP Loader ioncube_loader_lin_4.4.so to be installed by the site administrator"

when I try to access SnippetMaster.

I tried reinstalling to a different folder, and I get the same message.  

I tried using Zend, but it's not installed  (HTTPme is my host)

I did change the ftp login password, but I can't find where to change that in any config files.

But I don't think that's it since I can't even install SM.  

I'm stuck, any ideas?

Thanks,
« Last Edit: December 16, 2008, 10:47:06 AM by scott_see » Report to moderator   Logged

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Scott See
http://www.hammock.net
White Salmon, WA
admin
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Posts: 2612

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[-] Re: "requires the ionCube PHP Loader ioncube_loader_lin_4.4.so" error msg
« Reply #1 on: December 17, 2008, 10:36:10 AM »

Hello,

Hmm.. httpme servers should all have Zend optimizer installed, so you might want to ask them about that.  They should also have the ioncube loaders installed at the server level, so it's odd that this is also not working.

Can you submit a ticket into their system to confirm this?  Once it is confirmed, if Snippetmaster still isn't working, let me know and I'll take a look.  Smile

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scott_see

Posts: 3


WWW
[-] Re: "requires the ionCube PHP Loader ioncube_loader_lin_4.4.so" error msg
« Reply #2 on: December 17, 2008, 07:52:19 PM »

Things are working now.  I submitted a ticket to HTTPme and they insisted ionCube is working.  I tried it and SM still wasn't working.  But it's working today. 

Strange?!?!

Scott
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-------------
Scott See
http://www.hammock.net
White Salmon, WA
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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: "requires the ionCube PHP Loader ioncube_loader_lin_4.4.so" error msg « previous next »
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