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SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: Problems paying with Paypal again! « previous next »
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Author Topic: Problems paying with Paypal again!  (Read 185 times)
Poppy

Posts: 36


[-] Problems paying with Paypal again!
« on: September 11, 2007, 04:35:35 AM »

Hello
Can you help?

I need to purchase your pro license for a client site (as I have done in the past) but Paypal will not accept my Visa Business Debit Card (it has in the past!) - it keeps asking me "We were unable to verify this credit card through our card validation process. To proceed with checkout, please verify the information you entered is correct or try a different card."  ... though there is NO choice how or where to verify the info!

The details are all correct and I have paid you before with this method - this is the only payment method I have as I do not want to use personal cards for business.

Can you please help me here?

Thanks
Joanne
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Poppy

Posts: 36


[-] Re: Problems paying with Paypal again!
« Reply #1 on: September 11, 2007, 04:47:40 AM »

Hi

Forget my post please - Paypal -after hitting the submit button 10 times+ suddenly decided it would payment from me!

Thanks
Joanne
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admin
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Posts: 2086

SnippetMaster Author


WWW
[-] Re: Problems paying with Paypal again!
« Reply #2 on: September 11, 2007, 05:20:32 AM »

Hi Joanne,

Excellent.  Sorry for the inconvenience.. let me know if you run into any further trouble with anything. 

Thanks again!

Smile

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Poppy

Posts: 36


[-] Re: Problems paying with Paypal again!
« Reply #3 on: September 11, 2007, 05:32:32 AM »

Hi

Can you remind again how I get my license number? Is it emailed across or do I need to log in somewhere?

Thanks
Joanne
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admin
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Posts: 2086

SnippetMaster Author


WWW
[-] Re: Problems paying with Paypal again!
« Reply #4 on: September 11, 2007, 05:37:58 AM »

The fulfillment email should arrive in your inbox right after payment is made.  If it doesn't arrive, then it's likely a spam filter has killed it somehow.

In that case, you can login to your account in the license management system and grab your license from there:

http://www.snippetmaster.com/orders/client_login.php

Cheers!
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SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: Problems paying with Paypal again! « previous next »
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