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Topic: Problems paying with Paypal again! (Read 185 times) |
Poppy
Posts: 36
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Hello
Can you help?
I need to purchase your pro license for a client site (as I have done in the past) but Paypal will not accept my Visa Business Debit Card (it has in the past!) - it keeps asking me "We were unable to verify this credit card through our card validation process. To proceed with checkout, please verify the information you entered is correct or try a different card." ... though there is NO choice how or where to verify the info!
The details are all correct and I have paid you before with this method - this is the only payment method I have as I do not want to use personal cards for business.
Can you please help me here?
Thanks
Joanne
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Poppy
Posts: 36
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Hi
Forget my post please - Paypal -after hitting the submit button 10 times+ suddenly decided it would payment from me!
Thanks
Joanne
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admin
Forum Administrator

Posts: 2086
SnippetMaster Author
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Hi Joanne,
Excellent. Sorry for the inconvenience.. let me know if you run into any further trouble with anything.
Thanks again!
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Poppy
Posts: 36
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Hi
Can you remind again how I get my license number? Is it emailed across or do I need to log in somewhere?
Thanks
Joanne
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admin
Forum Administrator

Posts: 2086
SnippetMaster Author
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The fulfillment email should arrive in your inbox right after payment is made. If it doesn't arrive, then it's likely a spam filter has killed it somehow.
In that case, you can login to your account in the license management system and grab your license from there:
http://www.snippetmaster.com/orders/client_login.php
Cheers!
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