Cutting and Pasting from Word 2000

[worths1]

I'm the webmaster for my school's website, and I'm using SnippetMaster to allow teachers edit their own pages.  Three of them have been cutting and pasting using files created in Word.  For each, there have been problems.  The pages are no longer editable.

I haven't watched them to see what they are doing, but I can tell you the results.  For one teacher, she's pasting in a bunch of codes inserted by Word.  I don't know what those codes are called, but I'm pretty sure it's unique to Microsoft.  When I clean out the codes, the page reappears.  I think I can figure out how to fix her problem.

The problem with the other two is more disconcerting.  When these teachers cut and paste from Word to SnippetMaster, the </snippet> tag disappears.  The HTML they are pasting in tends to be messed up.  Some tags are missing tags and some block level tags are enclosed within inline level tags.  Is this somehow the cause of the disappearing </snippet>?

If you are interested in taking a look at their pages, go to http://www.ahshornets.net/teacher/rheiens/finacad.htm and http://www.ahshornets.net/teacher/mkaplan/frenchapibculture.htm.

Thanks --Worth

[Kostas]

Do they cut and paste HTML code?? Word is known to produce very weird html code!
Try tell them to cut and paste the actual TEXT from a word document (not the html) and see what happens.

HTH,
Kostas

[worths1]

I sat down with a teacher this afternoon to see how she was using SnippetMaster.  We then tried to recreate the problem and discovered that by simply selecting and copying the text from an ordinary word document, we got the weird codes.  Though it does not happen consistently, it appears that weird codes cause the page not to show up, or to show up only partially

I haven't been able to reproduce the disappearing </snippet> tag, but there's no doubt it exists.  I have added the tag back a few times now only to see it disappear, again.

Worth

[admin]

I sat down with a teacher this afternoon to see how she was using SnippetMaster.  We then tried to recreate the problem and discovered that by simply selecting and copying the text from an ordinary word document, we got the weird codes.  

Very odd.  I have tried to cut/paste from 5 different installations of Word, but haven't yet had this problem.  Since I can't seem to replicate the problem, it's very difficult to solve.  I'll keep trying on various other machines..

Though it does not happen consistently, it appears that weird codes cause the page not to show up, or to show up only partially

This is expected.  If you are adding unknown tags (ie: HTML) to the web page, then it is likely that something will get messed up.  For example, in most browsers it is still possible to cause them to crash by feeding them very nasty HTML.  It is even easier if it is HTML from MS Word.

In other words, if you type HTML codes into the WYSIWYG editor, then it will simply treat is as text and save it.  FWhen your browser reads the code.. it doesn't know what to do with all the screwy HTML that is now in the page, so it might crash or have problems displaying properly.

As for the disappearing </snippet> tag.. I'm not sure about that.  Since I can't seem to replicate the problem, I can't begin to figure out what could be causing this.

I wish I could help more!  

[worths1]

Someone at school has encountered the disappearing </snippet> tag.  However, they did not cut and paste from Word.  Instead, they were typing directly in SnippetMaster using HTML.  Has anyone else encountered this problem?  Might it have something to do with the PHP implementation of my webspace provider?  I am at a loss to figure it out.

[admin]

Someone at school has encountered the disappearing </snippet> tag.  

ACK!  

Has anyone else encountered this problem?  Might it have something to do with the PHP implementation of my webspace provider?  I am at a loss to figure it out.

Does it happen consistantly?  If so, is it possible I could try it out myself?  (Just send me the installation URL and/or FTP details and I'll take a peek.  You can send this confidentially to or via a PM to me.)

[wibking]

I have encountered the tag which disappears after saving.
I have not managed to resolve or consistently duplicate the issue.
Will keep trying. Let me know if you have had any success.
-Tim Wibking

[admin]

http://www.snippetmaster.com/forums/viewtopic.php?p=595#595

See this post above.  Let me know if this is relevant to the problem you are having.

[wibking]

Excellent work.
Thanks
Tim

[admin]

http://www.snippetmaster.com/forums/viewtopic.php?p=602#602

I'm looking for volunteers to test the (hopefully!) fix for the disappearing snippet tag issue..

[hawkman]

I got the same problem when my client cuts and paste text from WORD into SnippetMaster.

What I noticed is that WORD creates some XML codes.

What I did was switch the SnippetMaster (button with the W/H) so that I am on the html part instead of the WYSIWYG part. Then I pasted the WORD text files.

The next thing I do is make sure the spaces or paragraph lines are tagged properly by using the <p> and <br> tags.

Hope this helps.