Unable to create link or edit HTML

[Dfunkd]

Hi

When in the WYSIWYG editor I can't create a link or edit any HTML. In each case clicking the link or HTML button brings up the pop-up, but the window is blank.

Fresh upgrade to SM 2.2.3.3
Firefox 3.5.5 (adblocker disabled for site) and IE 7.0.6
Windows Vista

Any help would be great.
Ta
Alex

[admin]

Hmm... looks like something is blocking the page from loading.

Can you try the online demo and see if that works for you? 

http://www.snippetmaster.com/demo

Let me know...

[Dfunkd]

Okay, those buttons aren't functional in the demo either. Turned off my virus protection (Kaspersky IS 2010) but that made no difference.

However, I did try my site and the demo on a Windows XP machine running Firefox 3.0.14, and can report everything worked as normal! So the problem must be something on my system.

Thanks for the help so far on troubleshooting. Has anyone else reported similar issues and been running Vista also?

[Jenkinhill]

The current TinyMCE editor works just fine for me  with Opera 10, IE8 and FireFox3.5 - but the Webkit based browsers, Safari & Chrome do not work.

In case it is a user profile issue on your PC try logging onto the PC as another user (create a new user if necessary) and test as that user.