weird warnings

[weballiance]

Hi,

I clicked on a few of the dropdown options on the right and it goes to a screen that says my session timed out after 25 minutes of inactivity.  All of the following warnings are on the screen as well.  I tried it at least 4 or 5 times and it did the same thing each time.   Any ideas?
 
Warning: session_start(): open(/tmp/sess_98dcd8a484519b87fd7736a338d6ca97, O_RDWR) failed: Permission denied (13) in /home/virtual/site9/fst/var/www/html/snippetmaster/index.php on line 3

Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home/virtual/site9/fst/var/www/html/snippetmaster/index.php:3) in /home/virtual/site9/fst/var/www/html/snippetmaster/index.php on line 3

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/virtual/site9/fst/var/www/html/snippetmaster/index.php:3) in /home/virtual/site9/fst/var/www/html/snippetmaster/index.php on line 3

Warning: Unknown(): open(/tmp/sess_98dcd8a484519b87fd7736a338d6ca97, O_RDWR) failed: Permission denied (13) in Unknown on line 0

Warning: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

[admin]

Hello,

It is the first error that is the most important:

Warning: session_start(): open(/tmp/sess_98dcd8a484519b87fd7736a338d6ca97, O_RDWR) failed: Permission denied (13)

It looks like your web hosting provider has not correctly configured the "PHP sessions" system for your server.  You should send them a copy of that error, and ask them to fix the problem.  Basically, it looks like the "session file" that is created by PHP (the software that "runs" snippetmaster) is not being created with correct permissions.

Let me know how that goes...

[weballiance]

they think its a browser issue.  any way to know what that file looks like?

also they are getting a 25 min inactivity timeout when they are only in for 2 seconds.

any ideas?

thanks.

[admin]

Hello,

If they think it's a browser error, then your web hosting provider doesn't know what they're doing. 

I hate to be so blunt, but the error is very clear what is the problem:

Warning: session_start(): open(/tmp/sess_98dcd8a484519b87fd7736a338d6ca97, O_RDWR) failed: Permission denied (13)

The "permission denied" error has nothing to do with the browser or Snippetmaster.  It is happening because the PHP software is not able to access the "session file" (that's the file with the sess_..... part in the error).

Your hosting provider needs to fix the PHP sessions system on their server.

If they are not capable of fixing it, then I highly recommend switching to a provider that knows what they're doing. Let me know if you would like a good recommendation.