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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Autoinstaller won't start. « previous next »
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Author Topic: Autoinstaller won't start.  (Read 175 times)
kerrylhanley

Posts: 6


[-] Autoinstaller won't start.
« on: May 05, 2008, 10:59:04 AM »

I'm trying to install SnippetMaster on a new client's website so I can purchase the PRO version, but I can't get the autoinstaller to run. I uploaded to http://www.larsen-engineers.com/snippetmaster/autoinstaller.php. When I go to that page in Firefox it opens the source file, in IE it prompt to open or save the file. This website is hosted by earthlink - ugh. I have no idea about their servers, etc, so I don't want to attempt the manual install.

Any ideas?

Thanks,
Kerry
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admin
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[-] Re: Autoinstaller won't start.
« Reply #1 on: May 05, 2008, 11:02:19 AM »

Hi Kerry,

Are you sure the web hosting server you're using has PHP installed?  When the source code is displayed like that, it usually means that PHP is not working on the server.

Let me know...  if you would like to switch to a good host that will give you a free Snippetmaster PRO (rebrandable) license with every account, let me know and I'll give a good recommendation. 

Otherwise, you should contact the current host (earthlink?) and ask them why PHP is not working on your server.

Cheers!
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kerrylhanley

Posts: 6


[-] Re: Autoinstaller won't start.
« Reply #2 on: May 05, 2008, 11:52:44 AM »

Thanks. I contacted earthlink, and they don't allow installations on their webservers. I have my own hosting account that I have several websites already using snippetmaster on, so I'll just have to convince my client to change webhosts.

Love your product. Thanks for the quick support.

Kerry
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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Autoinstaller won't start. « previous next »
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