SnippetMaster Support Forums
Return to main website
 
September 11, 2011, 09:06:33 AM
* Show unread posts since last visit.
* Show new replies to your posts.
Welcome, Guest. Please login or register.
Did you miss your activation email?
September 11, 2011, 09:06:33 AM

Login with username, password and session length
Search:  
Advanced search
* Home Help Search Login Register
SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: Setup Issue « previous next »
Pages: [1] Print
Author Topic: Setup Issue  (Read 1713 times)
dbstamps

Posts: 8


[-] Setup Issue
« on: November 14, 2008, 04:32:39 AM »

Hi,
I am posting here because I am a website developer with over 20 sites.
If this works out I will be purchasing a Pro license.
I contacted my web host and they said they installed Zend Optimizer but I am still getting setup errors messages.
www.dbstamps.com/snippetmaster
Report to moderator   Logged
admin
Forum Administrator
*
Posts: 2992

SnippetMaster Author


WWW
[-] Re: Setup Issue
« Reply #1 on: November 14, 2008, 04:35:34 AM »

Your web hosting provider has not installed Zend Optimizer.  If they say they have.. then they don't know what they are doing.  I can see from the "phpinfo()" output (php configuration of your server) that it is not installed.

Tell your host that you need the Zend Optimizer software installed, or ability to run Ioncube Loader files.

This is standard for any decent web hosting provider, and should take them about 10 seconds to fix...  let me know if you would like a recommendation for a good provider where you can get snippetmaster PRO for free.  Smile

Report to moderator   Logged
dbstamps

Posts: 8


[-] Re: Setup Issue
« Reply #2 on: November 14, 2008, 05:17:42 AM »

Thank you I am happy with the support I get - which is extensive.
I know they are competent so I am sure it is a simple glitch.
I just wanted affirmation that I wasn't missing something simple before contacting them again.
This will show you the PHP Info:
http://development.dbstamps.com/index1.php

Thank you for your quick response.
If the software checks out I look forward to a good working relationship.
Report to moderator   Logged
admin
Forum Administrator
*
Posts: 2992

SnippetMaster Author


WWW
[-] Re: Setup Issue
« Reply #3 on: November 14, 2008, 05:25:27 AM »

Yes, you can see that Zend optimizer is *not* installed from this URL you provided:

http://development.dbstamps.com/index1.php

Compare it with this URL on a server where Zend Optimizer *is* installed:

http://amy.host-vault.com/phpinfo.php

(Do a search on the page for "Zend Optimizer" and you'll see where it is shown as installed...

Your server will display something similar in the credits section, too, if Zend Optimizer is installed.
Report to moderator   Logged
dbstamps

Posts: 8


[-] Re: Setup Issue
« Reply #4 on: November 14, 2008, 08:06:48 AM »

Thank you - that php info link was a big help.
Report to moderator   Logged
dbstamps

Posts: 8


[-] Re: Setup Issue
« Reply #5 on: November 14, 2008, 01:09:57 PM »

Turned out that the O/S was just out-of-date and didn't support optimizer.
While they are planning to do an upgrade they downloaded and got the ionCube version running for me.
I like it and like not switching to Dreamweaver. I still put together my websites with GoLive and then manually edit the php in.

So, I'm in all the way with rebrandable etc.
What's the first step? I need to get Pro running on my own website so I can learn the operational details. Is that the free version?

At that point, I have two clients right now that I can make upgrade proposals to.
Will I still need buy Pro licenses for each of them when they are deployed?

I will pay full freight 'cause I want you to stay in business and create lots of upgrades....
We can finish the conversation via email if you want.
Report to moderator   Logged
admin
Forum Administrator
*
Posts: 2992

SnippetMaster Author


WWW
[-] Re: Setup Issue
« Reply #6 on: November 14, 2008, 01:28:53 PM »

Yes, you can get a free demo license for your own website here:

http://www.snippetmaster.com/free-demo-license.php

You're welcome to use the free LITE version for any customer who needs it... and you can upgrade them to the PRO version if desired.  Smile

Cheers!
Report to moderator   Logged
dbstamps

Posts: 8


[-] Re: Setup Issue
« Reply #7 on: November 14, 2008, 01:46:37 PM »

Got it thanks!
Report to moderator   Logged
Pages: [1] Print 
SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: Setup Issue « previous next »
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.14 | SMF © 2006-2011, Simple Machines LLC Valid XHTML 1.0! Valid CSS!