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SnippetMaster Support Forums  |  General  |  General Discussion & Support  |  Topic: what is <dolphintext> tag? « previous next »
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cheapskate

Posts: 4


[-] what is <dolphintext> tag?
« on: November 03, 2008, 08:55:18 AM »

hi, i've assigned a username and permissions for a client to go ahead and edit simple bits. now i don't know what he's done but the HTML is now riddled with <dolphintext></dolphintext> tags and i think it's interfering with the rendering of a google map.... besides the point that the page now fails validation on 111 counts! anyone any suggestions? thanks Smile
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[-] Re: what is <dolphintext> tag?
« Reply #1 on: November 03, 2008, 09:10:32 AM »

Hello,

I have never seen any "dolphintext" tags before.  I do not believe this is something that was added by Snippetmaster.

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cheapskate

Posts: 4


[-] Re: what is <dolphintext> tag?
« Reply #2 on: November 03, 2008, 09:12:21 AM »

i'll get back to the client and see if he's being an arse by trying to be clever... i really can't imagine it though, it's a pretty weird thing to try to enter...

cheers
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[-] Re: what is <dolphintext> tag?
« Reply #3 on: November 03, 2008, 09:14:11 AM »

It is definately weird... but honestly, with over 50 thousand Snippetmaster users... I have never had anyone mention anytihng about "dolphintext" tags being edited while editing.

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cheapskate

Posts: 4


[-] Re: what is <dolphintext> tag?
« Reply #4 on: November 03, 2008, 09:46:00 AM »

i get to the route of the problem - my client's using screen magnification software - http://www.yourdolphin.com/productdetail.asp?id=1 - called dolphin supernova.

i never knew he was visually impaired - to write an email with hotmail etc he needs to type it into word, then copy and paste it into a browser window.

and that's causing the problem - this software which should surely be transparent is inserting its own tags in!
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[-] Re: what is <dolphintext> tag?
« Reply #5 on: November 03, 2008, 10:16:23 AM »

Hmm.. I know MS Windows has it's own screen magnification feature built in for accessibility.  Maybe you can suggest using that instead to your client?

Here are some tutorials you can pass on to your customer:

http://www.microsoft.com/windowsxp/using/accessibility/magnifierturnon.mspx
http://www.microsoft.com/enable/training/windowsxp/magnifierturnon.aspx

I hope that helps!

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cheapskate

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[-] Re: what is <dolphintext> tag?
« Reply #6 on: November 03, 2008, 10:18:29 AM »

yes i thought that the windows magnifier was good when i've had a mess with it, i don't know if there's something special about this software he uses. i need to be careful, i don't want to wade in suggesting alternatives to software he's used for years!

thanks for the pointers to the resources, very helpful Smile

cheers
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