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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Need activation code « previous next »
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plughtrident

Posts: 1


[-] Need activation code
« on: February 04, 2013, 12:18:23 PM »

I have a Pro account for three websites and had to completely delete one of them.
I re-installed snippetmaster but can't figure out which of my three activation codes goes with which siite.
Doesn't seem to be listed on my account info.
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admin
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Posts: 3169

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[-] Re: Need activation code
« Reply #1 on: February 04, 2013, 03:14:37 PM »

Hello,

You should be able to login to the customer management area, and then click to view the details of each order, including the current website the key is associated with.

The steps to do it are essentially the same as for re-issuing a license:

http://www.snippetmaster.com/forums/index.php/topic,1535.0.html

(Just don't click the re-issue button...)

Let me know if you get stuck with anything.  Smile

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plugh

Posts: 3


[-] Re: Need activation code
« Reply #2 on: February 04, 2013, 05:26:57 PM »

When I go there I see the three activation codes and the details button.... however there are no details presented when I select any of them.
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admin
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[-] Re: Need activation code
« Reply #3 on: February 05, 2013, 12:15:19 AM »

Hmm.. if the license is in "active" status, then you should be able to see what is the domain name associated with the license.

OK.. .can you send me another email with the license keys and I'll look up what are the domains associated with them?

Thanks!
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admin
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[-] Re: Need activation code
« Reply #4 on: February 05, 2013, 12:18:27 AM »

Actually, I just found your email and I have replied to it now.

Let me know how things go.  Smile
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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Need activation code « previous next »
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