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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Autoinstaller not finding files « previous next »
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Author Topic: Autoinstaller not finding files  (Read 3547 times)
Kysmiley

Posts: 9


[-] Autoinstaller not finding files
« on: May 09, 2006, 09:28:21 AM »

While trying to use the Autoinstaller i get the message after putting in my username, passward, and hostname
I was unable to get a list of files or folders from your FTP server. When I tried to use the manual install i get this message fatal error unable to read 5778 bytes path/to/install2.php line 0 can anyone offer any ideas on this I want to make sure i can set it up and it does what I need before I buy it
Pat
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admin
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[-] Re: Autoinstaller not finding files
« Reply #1 on: May 09, 2006, 11:19:49 AM »

Hmmm.. strange error.

Can you send me:

1) a link to this thread.
2) Your ftp un/pw

And I'll take a look to see what might be the problem.

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Kysmiley

Posts: 9


[-] Re: Autoinstaller not finding files
« Reply #2 on: May 09, 2006, 01:50:47 PM »

Information has been sent. I deleted everthing and tried a fresh clean manual install but now when i go to the snippetmaster dir I get a message saying "Access not allowed"
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admin
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[-] Re: Autoinstaller not finding files
« Reply #3 on: May 09, 2006, 02:05:46 PM »

I just replied to your email.  Smile

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Kysmiley

Posts: 9


[-] Re: Autoinstaller not finding files
« Reply #4 on: May 09, 2006, 02:46:26 PM »

Can I ask what email address you sent the reply to. I have not recieved anything yet.
Pat
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Kysmiley

Posts: 9


[-] Re: Autoinstaller not finding files
« Reply #5 on: May 09, 2006, 06:00:23 PM »

Thanks, I read the previous message on manual upgrade where you indicated a problem with the autoinstaller not being able to get the server to understand the list command. I will attempt to do a fresh unzip and upload of the program and try the manual install again. Hopefully I can get past the Access not allowed message
Pat
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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Autoinstaller not finding files « previous next »
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