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SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: My Order « previous next »
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Author Topic: My Order  (Read 488 times)
talentedtoad

Posts: 1


[-] My Order
« on: August 11, 2005, 01:03:41 AM »

Hi Henri,

I placed an order for two regular licences on the 7th of August.  I have sent two emails chasing the delivery of the programme. 

Payment was sent via paypal and has been collected!

Any idea when I can expect to recieve them?  Confused

Regards,
Mick Slater
« Last Edit: August 11, 2005, 01:09:09 AM by talentedtoad » Report to moderator   Logged
Ankush Dawar
Guest


[-] Re: My Order
« Reply #1 on: August 11, 2005, 05:48:12 AM »

Hi,

I also ordered using paypal, I have not received the license yet.
Can you please help ...

Regards

Ankush Dawar
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tbwalkeriii

Posts: 2


WWW
[-] Re: My Order
« Reply #2 on: August 11, 2005, 06:49:48 AM »

I also ordered a license on Monday the 8th of August and have sent 4 e-mails.  I still have not received my license.  I hope everything is ok.

Question Sad Question


Ted Walker
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Dwight

Posts: 38



WWW
[-] Re: My Order
« Reply #3 on: August 11, 2005, 11:46:37 AM »

I believe Henri is in the midst of a move...  so his computer may be packed and in shipment. I'm sure he will get back soon and take care of your orders. I've never known him to fail to support customers.

Dwight
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==========
Dwight Jenkins
==========
admin
Forum Administrator
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Posts: 1430

SnippetMaster Author


WWW
[-] Re: My Order
« Reply #4 on: August 12, 2005, 02:28:36 AM »

Hi everyone!

I am very very sorry for the delay here.  I'm in the middle of moving from Canada to France, and things have been rather chaotic and crazy over the last week.  I've only now had a change to connect to the internet and download my emails.  Over 450 emails waiting for me -- and MAJOR problems to fix with my other business. 

Sad

For everyone who ordered a snippetmaster license, and did not receive their order within 24 hours -- please contact me and let me know.  I will give you a free additional license as an attempt to try and beg for your forgiveness for being so slow to send the first license you ordered.

Again, I'm really sorry for this.. thanks for your patience and understanding!

Henri Straforelli
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tbwalkeriii

Posts: 2


WWW
[-] Re: My Order
« Reply #5 on: August 12, 2005, 02:33:21 AM »

Thanks Henri!  Sorry for being impatient!  Smile




Ted
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admin
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Posts: 1430

SnippetMaster Author


WWW
[-] Re: My Order
« Reply #6 on: August 12, 2005, 03:06:03 AM »

No problem.  You guys have every right to me mad at me.  Smile  Sorry about that!!

Confused
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mexking

Posts: 4


[-] Re: My Order
« Reply #7 on: August 12, 2005, 09:20:17 AM »

Yeah !

I'm sorry too, Sad  I know how a big move puts everything head down.

I wish it is for better for you Henri  Smile
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