Unable to create the snippetmaster2.2.3.3-ioncube.zip file on your server

[dizigniz]

I am trying to install snippetmaster on my website - updated my package to include php, but still not working.
I get the error below. I followed the link for the free install but have hear nothing back.
Is this a common problem - can anyone help?
Many thanks

"Verifying selected program folder...
Testing if we should use the Ioncube or Zend encoded version...
      The Ioncube loaders (v3.1) are installed on your server so we will use the Ioncube version of SnippetMaster.
Setting up the FTP connection...
Creating temporary work folder...
      Could not change permissions for temp folder... trying a different method....It worked!
Downloading the latest SnippetMaster file: snippetmaster2.2.3.3-ioncube.zip ...(please wait)
Unable to create the snippetmaster2.2.3.3-ioncube.zip file on your server.
A problem was found. I will now clean up anything done so far...

The Auto-Installer did not work.

You are welcome to request a free installation here:

http://www.snippetmaster.com/download/index.php#free_install   "

[admin]

It sounds like maybe your web server is missing some basic PHP functionality that is used by the auto-installer program.

The solution is to either do a manual install, or request a free install.

FREE INSTALL:

http://www.snippetmaster.com/download/index.php#free_install
 
MANUAL INSTALL:

http://www.snippetmaster.com/download/manual-install.php