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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Unable to load dynamic library ... pdo_sqlite.so « previous next »
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rb

Posts: 5


[-] Unable to load dynamic library ... pdo_sqlite.so
« on: January 19, 2010, 06:03:20 AM »

Snippetmaster seemed to run the auto installer ok but when I clicked on the install wizard link, then I just got a blank screen. I had a look at the error log file in the directory and it said

[19-Jan-2010 13:44:00] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20090626/suhosin.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20090626/suhosin.so: cannot open shared object file: No such file or directory in Unknown on line 0
[19-Jan-2010 13:44:00] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20090626/pdo_sqlite.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20090626/pdo_sqlite.so: undefined symbol: sqlite3_libversion in Unknown on line 0

Looking back at the autoinstaller output, it said that ioncube and zend were not installed, yet I checked with my hoster just yesterday whether they were and they said they were. Don't know if that is relevant.

Any ideas where to go from here?

PS It would be useful in the requirements page of snippetmaster to state how much disk space is required - it took me 3 attempts to free up enough space to install it so far!
PPS I've attached my error log

* error_log.txt (22.23 KB - downloaded 69 times.)
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[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #1 on: January 19, 2010, 06:34:17 AM »

From the error you've posted, this has nothing to do with Snippetmaster.  The error is a misconfiguration of the PHP software on your server.

I would suggest contacting your hosting provider and showing them the error and asking them to fix it.

Other then that.. you can request a free install and I'll take a look.  But from the error above and in the file you posted, it is a basic PHP configuration problem and not related to snippetmaster.

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rb

Posts: 5


[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #2 on: January 19, 2010, 07:00:08 AM »

Thanks for the response.

I've noticed my hoster has mysql and I've not noticed sqlite specifically mentioned anywhere on the control panel - is that a problem?

If not, I suspect my hoster will reply that no-one else has a problem with sql or php, and to be fair to them I have sql databases and php scripting that accesses those databases successfully working.

Is there something you can tell me that I can specifically ask my hoster about, as I suspect they will reply that noone else has any problems with php or mysql. What is the installer code trying to do at that point? Where did it get the /usr/local/.... path from? That kind of thing - it may help me.

Thanks
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[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #3 on: January 19, 2010, 08:09:56 AM »

Honestly, I have no idea.  Snippetmaster doesn't use sql or sql lite for anything, so there's no reason why those would be used.

I'm thinking it's a configuration problem with PHP itself.. so basically anytime php is called, you'll see those errors because the php configuration is not correct.

Also to be honest, if you host isn't able to fix this problem, then I recommend finding a host that knows what they're doing.  Smile   (I say this as honest as possible, as I own a hosting company myself, and this stuff is pretty basic.)

Smile
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rb

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[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #4 on: January 20, 2010, 05:40:24 AM »

Smile my hoster costs 15 pounds per year so I'm not about to start arguing with them about things as I doubt I would find anyone else as cheap.

I decided to try the manual zend install instead of the ion cube one as I uploaded the zend.php file and it worked. However when I go to do the install wizard second step I get the message "zend optomizer not installed".

I've just used phpinfo() to tell me that the zend optomizer installed by my hoster is version 2.3.0 - could that be the issue?

If so might be worth specifying in the system requirements bit on your website about which versions one needs installed of which components (as well as disk space requirements for installation).

Thanks
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[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #5 on: January 20, 2010, 09:52:05 AM »

Are you sure zend optimizzer is installed?

On the phpinfo() page, can you do a search for "optimizer" and see if it is truly installed?

It should like like this:

http://www.snippetmaster.com/snippetmaster/includes/diag/phpinfo.php

(Notice in the "credits" box there is a line specificall for "Zend Optimizer".)

Let me know.  Smile



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rb

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[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #6 on: January 20, 2010, 10:37:38 AM »

Ah ha - you are right - zend engine is installed but zend optimiser is not showing - thanks for that, sorry I didn't know there was a difference.
I shall see what my hoster has to say!
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[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #7 on: January 20, 2010, 10:41:56 AM »

No worries.. let me know if you need a hand with anything.  Smile

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rb

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[-] Re: Unable to load dynamic library ... pdo_sqlite.so
« Reply #8 on: January 21, 2010, 10:07:22 AM »

The final twist is that my hoster has php 5.3.1 installed and apparently zend optimizer is not compatible yet, so I guess I have to wait for zend optimizer to catch up.
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