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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Installation Error « previous next »
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vwsnip

Posts: 6


[-] Installation Error
« on: December 17, 2009, 06:49:47 AM »

Installing 2.2.2.3 Zend to Unix system. Have done this probably 20 times before without problem but have suddenly started getting this problem below. FTP is being done Binary and server supports Zend. I've tried re-uploading several times with no change to outcpome. Any ideas?

Fatal error: Unable to read 15107 bytes in /home/sites/xxxxxxxx.co.uk/public_html/edit/includes/licensing/XMLRPC.class.php on line 0
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admin
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Posts: 3070

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[-] Re: Installation Error
« Reply #1 on: December 17, 2009, 06:59:11 AM »

Hello,

The file is corrupted.  If you've already re-uploaded the file (using binary mode trasfer) then maybe try re-unzipping it from the source .zip file and see if that fixes the problem.

That error is when there is a problem with the file itself.. The zend encoder isn't able to properly read the file.  In 99% of the time, it's from incorrectly uploading (as ascii mode) or an invalid file upload, etc...

If you still get stuck, you can request a free installation here and I'll take care of it asap:

http://www.snippetmaster.com/download/index.php#free_install

Cheers!

Smile
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vwsnip

Posts: 6


[-] Re: Installation Error
« Reply #2 on: December 17, 2009, 07:14:56 AM »

I appreciate the offer, thankyou. Longer term, however, I do however need to find what the problem is. I have used the product numerous times as I often install a pro version in my customer sites. This one will be converted to a pro version once it is installed. Obviously I don't want to keep asking for a free installation.

If I complete the free-install form, would you possibly be able to let me know what you think the problem may be.


Many thanks
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[-] Re: Installation Error
« Reply #3 on: December 17, 2009, 07:15:37 AM »

Hello,

No problem at all.  When i figure out what is the problem, I'll definately let you know.  Smile
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SnippetMaster Support Forums  |  General  |  Installation Issues  |  Topic: Installation Error « previous next »
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