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SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: Keep getting error->open_basedir restriction in effect+WYGIWYS stuck in loading « previous next »
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Author Topic: Keep getting error->open_basedir restriction in effect+WYGIWYS stuck in loading  (Read 3096 times)
Brelas

Posts: 3


[-] Keep getting error->open_basedir restriction in effect+WYGIWYS stuck in loading
« on: August 15, 2008, 05:14:02 AM »

Hi
I am PHP newbe
I recentrly install snippetmaster. It seems great however I'm receiving the following error:
 
Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/usr/local/apache/htdocs) is not within the allowed path(s): (/home/:/usr/lib/php:/tmp) in /home/a4633034/public_html/snippetmaster/includes/shared.lib.php on line 0

When I am changing a snippet with the text editor, it works fine but the WYGIWYS it seems stuck on loading.
I already disabled the "Enable Editor Compression" but the problem insists.



Any suggestions please??? 
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[-] Re: Keep getting error->open_basedir restriction in effect+WYGIWYS stuck in loading
« Reply #1 on: August 23, 2008, 10:53:35 AM »

From the error you posted, it looks like maybe the "Starting Folder" for your user is not correct.  You should look at the "admin-->Users" tab, and then modify the user. Then confirm with your web hosting provider that the "starting folder" value is correct.  This starting folder should be the "file path" to your website.

I hope that makes sense. Let me know if you get stuck.

Smile
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SnippetMaster Support Forums  |  General  |  Pre-Sales Questions  |  Topic: Keep getting error->open_basedir restriction in effect+WYGIWYS stuck in loading « previous next »
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