Installation stops at "doing the folders..."

[jkhourie]

Hello,

I did the auto installer. It stopped at "Doing the folders..."
Here is the text that it gives:

Verifying selected program folder...
Skipping Ioncube/Zend tests -- you specifically selected to use the Zend version.
Setting up the FTP connection...
Creating temporary work folder...
      Old temp work folder was found. Cleaning it up...
Downloading the latest SnippetMaster file: snippetmaster2.2.2-zend.zip ...(please wait)
      File is downloaded. Now saving it...
Unzipping the files and FTPing them into your /public_html/useredit program folder.
      Doing the folders...

It never went any further than this.

Thank you for your help,

Jonathan

[admin]

Maybe your connection was too slow?  The php program should do something.. either an error or whatever.  But if it stops 1/2 way through, then that typically indicates your ISP might be having some connection problems.

Can you retry it and let me know?

[jkhourie]

I retried, it didn't work. I did the manual install and it worked that way. After installing the program and testing it, I found a "hiccup". It will edit the "whole file" fine. It will not edit the individual snippet fine. It messes with the html code on the page when I edit text in an individual snippet.

Any thoughts?

Thank you for your support,

Jonathan

[admin]

It should not be touching any HTML code that is not inside the snippet tags.

Can you explain in more detail what is being changed?

[jkhourie]

the text area inside the snippet tags is inside a table. In the table above this area is the page title. When I edit the text inside the tags, it places the table with the page title under the table with the tags. It rearranges the order of the tables.

Thank you for your support,

Jonathan

[Jenkinhill]

Jonathan, is it possible to have a url to a copy of the page before and after edit/save? The editor tries to ensure that any code is valid XHTML before saving, but I don't see how this can change the order of block elements - unless it is removing an id required for css defined positioning.

[jkhourie]

Hello,

You can see the before page at:

http://www.folonline.org/events.html

You can see the after page at:

http://www.folonline.org/events2.html

The only thing I did was edit the text in the snippet.

Thank you for your support,

Jonathan

[Jenkinhill]

Thanks for the links. Part of the problem is that the editor at the core of SnippetMaster is really an XHTML editor and your page is HTML 4.01. The editor tries to make changes to the code so it fits complies with XHTML standards, and in doing so sometimes makes mistakes. I think the problem with your site is that the snippet tags are wrapped around a table cell (td) and during the save process the <td> tags are removed.

The solution is (hopefully!) to place the snippet tags inside the <td> tags.

There is another problem with extra spaces appearing between table rows. I suspect this is because of the altered line spacing in the code, which suggests that you may have edited the whole file rather than just the snippet? Or that extra linefeeds were introduced during the process of making the changed page available. In any case, try the "solution" above and report back!

[jkhourie]

Genius!

Placing the snippets inside the <td> tags fixed it!

Thank you for your support,

Jonathan