Cant get past step 2 (says my db.inc.php file isnt there)

[Antifmradio]

The db.inc.php file was not found. Are you sure it exists? To solve this problem, you must create an empty file called to db.inc.php, upload it to your /snippetmaster/ folder, and then make sure it has write permissions

ok well i already have this program running on one of my websites
i am installing it on one of my clients sites and unfortunatly that is a whole diff hosting company

i had them make sure latest Version php is running and that the server will handle the requirements.

I strongly belive the problem is at THEIR end but since this is a 3rd party script i need to ask here as well.


above in bold is the message i get for STEP TWO of the installation.

Its saying db.inc.php doesnt exist or doesnt have write permissions
well i have FTP open and i see the file (untouched)
i also have the web control panel open and looking at the system folders and files
WOW LOOK!!! theres that same dam file.
pointing and laughing at me...... grrr


File is there
File has permissions set correctly


so whats the deal?

Do i need to REMOVE the AUTOINSTALLER.php files from the system at all? becase they are in completely different folders

[admin]

Hello,

It might be a "sessions" problem with PHP.

If you want to send me the URL for the installation where the files are located I can try to diagnose the problem.

henri @ snippetmaster.com

[Antifmradio]

check ur email there buddy 

[admin]

Got it.  I'll work with you via email on this to get it figured out. 

[admin]

I emailed you already, but this is what I think is the problem:

The Session Directory specified in your PHP configuration (session.save_path) does not exist: /var/php_sessions

You should point your web host or server administrator to this test file and ask them to fix the problem.

So basically, the PHP system is trying to "save" the "session info" when running the php program (SnippetMaster).. but since the path where the info is supposed to be saved does not exist.. it is not working.

[noeyedear]

hi henri,

i'm currently experiencing the same problem, phpinfo sessions section has the following set :-

session.auto_start Off Off
session.bug_compat_42 Off Off
session.bug_compat_warn On On
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_secure Off Off
session.entropy_file no value no value
session.entropy_length 0 0
session.gc_divisor 1000 1000
session.gc_maxlifetime 1440 1440
session.gc_probability 1 1
session.name PHPSESSID PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path /tmp /tmp
session.serialize_handler php php
session.use_cookies On On
session.use_only_cookies Off Off
session.use_trans_sid Off Off

and the /tmp folder exists, any chance that you could have a look at this for me if i email you the url and ftp details.

i have just installed the zend optimizer on this appliance so maybe it has something to do with that but i don't think so.

tia

patrick

[noeyedear]

hi henri,

i'm currently experiencing the same problem, phpinfo sessions section has the following set :-

session.auto_start Off Off
session.bug_compat_42 Off Off
session.bug_compat_warn On On
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_secure Off Off
session.entropy_file no value no value
session.entropy_length 0 0
session.gc_divisor 1000 1000
session.gc_maxlifetime 1440 1440
session.gc_probability 1 1
session.name PHPSESSID PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path /tmp /tmp
session.serialize_handler php php
session.use_cookies On On
session.use_only_cookies Off Off
session.use_trans_sid Off Off

and the /tmp folder exists, any chance that you could have a look at this for me if i email you the url and ftp details.

i have just installed the zend optimizer on this appliance so maybe it has something to do with that but i don't think so.

tia

patrick

ok, problem solved by using the autoinstaller... i'm blaming my colleague who prepared the site for the snippetmaster install

btw, fantastic product henri, keep up the good work

Patrick

[Antifmradio]

henri can you remove the two above posts so we can stay current with the original post.
thanks